தனியுரிமைக் கொள்கை

Privacy Policy

Last updated: April 2026

Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we use it. Questions? Contact us.

Information We Collect

Account information: name, username, email address, and password (stored as a salted hash — never in plain text).
Order information: delivery address, phone number, and purchase history.
Payment information: we do not store card numbers. Payments are processed by CCAvenue, Instamojo, or PayPal, which have their own privacy policies.
Usage data: pages visited, search queries, device type, and IP address — collected automatically to improve our services.

How We Use Your Information

To process and fulfil your orders.
To send order confirmations, shipping updates, and delivery notifications.
To respond to your support queries.
To send newsletters and promotional emails — only if you have opted in. You can unsubscribe at any time.
To detect and prevent fraudulent transactions.
To improve our website and product recommendations.

Sharing Your Information

We do not sell your personal information to third parties.
We share your delivery address and phone number with our courier partners solely for the purpose of delivering your order.
We may disclose information when required by law or to protect our legal rights.

Cookies & Tracking

We use cookies to keep you signed in, remember your cart, and understand how visitors use our site.
You can disable cookies in your browser settings; however, some features (such as staying signed in) may not work correctly.
We do not use third-party advertising cookies or sell your browsing data to advertisers.

Data Retention

We retain your account and order information for as long as your account is active or as required by Indian tax and commerce regulations (typically 7 years).
You may request deletion of your account at any time by emailing ccare@noolulagam.com. Deletion removes personal data not required for legal compliance.

Your Rights

Access: you can download your personal data from Account → Profile.
Correction: update your name, email, or address at any time in your account settings.
Deletion: request account deletion by contacting us.
Objection: opt out of marketing emails via the unsubscribe link in any email.

Security

All data is transmitted over HTTPS (TLS 1.2+).
Passwords are hashed using bcrypt — we cannot recover your password.
Our servers are hosted in secure, access-controlled data centres.
Despite our best efforts, no system is 100% secure. We will notify you promptly in the event of a data breach affecting your account.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a banner on the site. Continued use of Noolulagam after changes constitutes acceptance.

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Noolulagam

Information We Collect

Account information: name, username, email address, and password (stored as a salted hash — never in plain text).

Order information: delivery address, phone number, and purchase history.

Payment information: we do not store card numbers. Payments are processed by CCAvenue, Instamojo, or PayPal, which have their own privacy policies.

Usage data: pages visited, search queries, device type, and IP address — collected automatically to improve our services.

How We Use Your Information

To process and fulfil your orders.

To send order confirmations, shipping updates, and delivery notifications.

To respond to your support queries.

To send newsletters and promotional emails — only if you have opted in. You can unsubscribe at any time.

To detect and prevent fraudulent transactions.

To improve our website and product recommendations.

Cookies & Tracking

We use cookies to keep you signed in, remember your cart, and understand how visitors use our site.

You can disable cookies in your browser settings; however, some features (such as staying signed in) may not work correctly.

We do not use third-party advertising cookies or sell your browsing data to advertisers.

Data Retention

We retain your account and order information for as long as your account is active or as required by Indian tax and commerce regulations (typically 7 years).

You may request deletion of your account at any time by emailing ccare@noolulagam.com. Deletion removes personal data not required for legal compliance.

Security

All data is transmitted over HTTPS (TLS 1.2+).

Passwords are hashed using bcrypt — we cannot recover your password.

Our servers are hosted in secure, access-controlled data centres.

Despite our best efforts, no system is 100% secure. We will notify you promptly in the event of a data breach affecting your account.